Frequently Asked Questions

How do I load my EPub to Kindle?

When you receive the mail which has the Epub, click on the download and find it in Downloads. Plug your Kindle into your PC or Tablet and open Kindle normally listed under 'This PC.' Find and open 'Documents' From 'Downloads' copy your EPUB to Kindle Documents. It will now appear in your Kindle. If you have any problems call Mercadier Publishing on 0414406913



How long will it take before I receive my Hardback or Softback Book?

If you have purchased Hardback or Softback books, delivery takes 5-7 days.



How long will it take to deliver my EPUB?

Normally 2 minutes. Please contact Mercadier Publishing at mercadier@netspeed.com.au or if real urgent phone 0414406913.